BieSupport
One person reads every message. Write to us and we will answer as soon as we can.
payralab@gmail.comCommon questions
How do I cancel Premium?
Open Settings → Premium → Cancel. If you turned auto-renew on, this stops it. A pass without auto-renew just ends on its date and is never charged again.
Why is my selfie being checked?
We compare it with your main photo so everyone on Bie is a real person. Most are approved at once; the rest are looked at by a person.
How do I delete my account?
Settings → Account → Delete account. Your profile, photos and chats are removed. You can also email us and we will do it for you.
How do I report or block someone?
Open their profile or chat and tap Report or Block. Safety tools are free for everyone.